Cookie policy - Pick IT UP®

This notice explains how the site uses cookies and similar technologies to provide the box booking service and to carry out statistical analyses using third-party tools (such as Google Analytics 4 and Google Ads), in compliance with Regulation (EU) 2016/679 (“GDPR”).

1. Data controller

The booking site is operated by Olimpo S.r.l., with its registered office at Via G. Grassilli, 11, 40012 Calderara di Reno (BO), Italy. For any request relating to cookies or the processing of personal data, you can write to info@luggagestore.net.

2. What cookies and similar technologies are

Cookies are small text files that websites visited by the user send to their device (computer, smartphone, tablet), where they are stored and then sent back to the same websites upon subsequent visits. In addition to cookies, this site may use similar technologies (such as localStorage, sessionStorage, pixels and tracking tags) which, for the purposes of this notice, are treated in the same way as cookies.

3. Types of cookies used on the site

These cookies are essential for the proper functioning of the site and for the provision of the booking service. They allow, for example, the user session to be maintained, the selected language to be remembered, navigation between the steps of the booking funnel to be managed and the security of communications to be ensured. Without these cookies, the site or some of its features may not be available. Technical cookies are installed automatically by the site and do not require your consent.

With your explicit consent, the site uses third-party analytics and measurement tools to collect aggregated information on the use of the site (for example, pages visited, booking events, clicks on key buttons such as "Book now" or "Call now"). This information is used to improve the service, monitor the proper functioning of the platform and measure the effectiveness of online advertising campaigns. Although the data is processed mainly in aggregated form, online identifiers (such as cookie IDs, partially masked IP addresses or other device identifiers) may constitute personal data under the GDPR. For this reason, such tools are activated only after you have given your consent via the cookie banner.

4. Third-party tools used

When you first access the site, a banner is shown in which you can choose whether to accept or refuse analytics and measurement cookies. Strictly necessary technical cookies are instead set automatically, as they are essential for the functioning of the site. If you click "Accept", the site stores your choice and activates the Google Analytics 4 and Google Ads tags, allowing tracking of navigation events and conversions. If you click "Reject", no analytics or measurement cookies are activated and browsing continues using only strictly necessary technical cookies. You can change your choice at any time by clicking on the "Manage cookie preferences" link in the site footer, which allows you to reopen the banner and update your consent.

You can configure your browser to block or delete cookies installed by the site and by third parties. However, completely disabling technical cookies may affect the proper functioning of the site or some of its features (for example, keeping the booking session active). Instructions on how to manage cookies vary depending on the browser used (Chrome, Firefox, Safari, Edge, etc.) and are generally available in the relevant settings or help sections.

The use of services provided by Google LLC may involve the transfer of personal data to non-EU countries, in particular the United States. These transfers take place on the basis of the standard contractual clauses approved by the European Commission and additional security measures adopted by the provider. In any case, analytics and measurement services are activated only if you have given your consent via the cookie banner.

As a data subject, you have the right, under the conditions and within the limits set out in the GDPR, to request from the controller access to your personal data, their rectification or erasure, the restriction of processing, as well as to object to processing and to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You also have the right to lodge a complaint with the Data Protection Supervisory Authority. To exercise your rights, you can contact the controller at the following email address: info@luggagestore.net.